Order Process
Inquiry&Requirement
Please let us know the detailed information about the windows&doors you interested when you visited our website,such as dimensions,pictures,your email and your mobile No.;
If you have dimensions,design drawing or architect drawing,please send these information to info@topwindowchina.com ,our professional sales people would revert within 24 hours.
Design&Quote
Based on the information you provide, our sales and engineering teams will prepare a tailored solution for your project.
We can offer product recommendations, design suggestions, and a detailed quotation for windows, doors, sunrooms, and other aluminum systems. This helps you clearly understand the specifications, options, and estimated cost before moving forward.
Production&Assemble
Once the drawings are confirmed and the deposit is received, we will arrange production according to the approved specifications.
During the production process, our team can keep you updated with progress photos and product details, so you can clearly see how your order is being manufactured and assembled before shipment.
Packing&Shipping
After production is completed, the products will be carefully inspected, packed, and prepared for shipment.
Once the balance payment is received, we will arrange container loading at our factory or organize delivery to your designated address. We focus on secure packaging and efficient shipping to help ensure your goods arrive safely and on time.
After Sales Service
Our support does not end after delivery. If you have any questions during installation or use, please feel free to contact our after-sales team.
We will provide timely assistance and practical solutions, with a response typically within 24 hours, to help keep your project moving smoothly.
