Our Services
We produce inspiring residential & commercial windows and doors
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Our Services
At us, customer satisfaction is our number one priority. Our team is on hand to provide you with any requests regarding our company, products and services to ensure that your expectations are not only met but exceeded.
From the start of your project, you will have a one-on-one salesperson who will be in constant communication with you throughout the duration of the project to keep you updated during the project.
After receiving your project dimensions, our design team will respect your design preferences and create a unique, beautiful and functional design for you based on your needs, budget and preferred style.
To protect your fragile windows and doors in transit, we will choose suitable and strong materials for packaging to ensure your windows and doors arrive safely at their destination without fear of damage in transit.
20 years
With 20 years of industry experience, we can offer a variety of solutions for every budget, so you can get what you really want within your budget without sacrificing important quality.
Service Process
- Contact us and our team will work with you to discuss initial project details and confirm your needs in terms of design style and functional usage.
- Once we fully understand your needs, we will provide you with product recommendations and designs that best suit your needs.
- After confirming the plan, sign the contract and pay the deposit. We will keep you updated on the whole process from production to shipping.
- We will provide you with professional door and window installation guidance.
- When you need help, please contact our after-sales support team, they will solve any problems for you as soon as possible.
Delivery Process
With our many years of foreign trade experience, we will provide you with competitive shipping, timely customs clearance, keep track of the whereabouts of the goods, and ensure you Doors and windows arrived safely and on time.You only need to provide the destination address and contact information, confirm the arrival time of the goods, and we’ll take care of the rest.
- DTPALUMN Factory
- Export Transportation (China Forwarder)
- Port Of Loading (Export Customs Clearance)
- Ocean Shipping (Shipping Company)
- Destination Port (Import Customs Clearance)
- Import Shipping (Local Forwarder)
- Customer Location
Proper installation of windows and doors is critical to product performance and operation. We offer video installation guides with step-by-step instructions for all types of products, allowing you to install the product without a technician.
